Costs & Fees

Effective Date: December 9, 2024

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You have the right to receive a Good Faith Estimate detailing the expected costs of your medical and mental health care services. Under the No Surprises Act, healthcare providers must give patients who are uninsured or not using insurance an estimate of expected charges for non-emergency services, including psychotherapy. You can ask for a Good Faith Estimate before scheduling any service, email your therapist (LisaNeff@NeffHW.com) or Admin@NeffHW.com. If you receive a bill that is $400 or more above your Good Faith Estimate, you have the right to dispute the charges. Keep a copy or photo of your Good Faith Estimate for reference. For additional information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

 

Selection of Costs & Fees

The following costs are outlined in our service agreement: 

• Insurances accepted: Blue Cross Blue Shield, Blue Care Network, Priority Health, and Aetna. If you have a different insurance company, contact Admin@NeffHW.com, and we may be able to establish a billing relationship, but this process often takes 2-4 months.

• For private pay clients, fees run from $85-$150 an hour, which is decided on an individual basis based on client income.

• If you do not cancel a scheduled appointment with at least 24-hours notice, or if you fail to attend a scheduled session, you agree to pay the full fee for that session at $125, unless it is agreed upon that the absence was due to uncontrollable circumstances or a personal emergency.

• Preparation and participation in a court hearing or other legal proceeding will be $350 per hour.

• If your bill amount is over $150, we reserve the right to refuse service until the bill is paid in full.